Its the ever searched for Mecca in social media – a ‘real relationship’ with your customer, and it really is easier to achieve than you’d think. We’ve put together the most important factors in building real relationship in social media, and how you too can gain real value from your social sites.
Posts Tagged: customer service
YouTube puts the “You” back into their service.
If you’ve been on YouTube recently, you might have noticed a few little differences, that will ultimately make a difference in your user experience. “But how will it do that?” we hear you ask, followed by a “surely it won’t make a massive difference to our business…will it?”. Actually, it will probably make more of…