When it comes to integrating an online or social media plan into your current communications strategy, it’s important to set targets, get high numbers of friends and followers and make sure everything you do online is consistent with what you’re doing offline too.
However, because some businesses are trying so hard to do well online, their efforts can seem a little forced and too corporate at times. After all, the whole idea behind social media is that it’s social, personable and allows people to connect! So if you have a solid plan, high numbers but no engagement, then it might not be worth the effort.

So, here are some ways you can make your brand more friendly, which in turn will make it more appealing to more people.
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